Shipping policy

Shipping policy 送貨細則

* * For the time being, all product(s) in our shop only accept orders from within Hong Kong, and Macau while overseas orders are not accepted yet. **


  • All goods in our shop are only accepted to be delivered from Hong Kong by express delivery as specified by us. The basic freight has been displayed in the payment page when the customer places an order, and the customer's payment means that he agrees to pay the freight. Each order can only be delivered to the designated address once.

  • All spot orders will be processed within 1 working day. If your order is placed after the business hours of our company (10:00am-6:00pm), the order will be processed on the next working day. If it is an order for pre-order product(s), it will be delivered within the same day after arrival. If the order contains both spot product(s) and pre-order product(s), all the products will be delivered together after arrival. If the guest wants to send the spot goods first, all freight charges should be paid by the guest.

    所有現貨訂單均於 1 個工作天內處理。如果你的下單時間是在本公司營業時間 (10:00am - 6:00pm) 結束後,訂單則會於下一個工作日處理。如果是預訂貨品的訂單,將於到貨後即日內發貨,如訂單內同時包含現貨及預訂貨品,貨品將全部到齊才一併寄出。如客人想先寄出現貨,所有運費需由客人支付。 
  • Please ensure that the recipient's name, phone number and address in the order are correct. If the wrong information is provided, resulting in the delay in picking up the product(s) and the cost of theft by a third party, the customer shall be responsible for it.

  • No refund application will be accepted if the shipment is delayed due to the supplier's shipping date/delivery date.

    因供應商船期 / 貨期導致出貨延誤,均不接受退款申請。
  • After your order is delivered, we will send you your waybill tracking information by email.

  • In some areas, extra remote delivery fee is required, which should be paid by the guests.